The Alive Beach House hotel has the following check-in and check-out times and policies.
Check-In: 02:00 to PM to 9:00PM
Check-Out: 11:00 AM
You may request early check-in or late check-out in the notes section of the online booking form, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.
We understand that plans can change, and we aim to provide fair and transparent policies regarding cancellations and refunds.
20 or More Days Before Arrival: Full refund of the total amount.
10–20 Days Before Arrival: Refund of 50% of the total amount.
Less Than 10 Days Before Arrival: No refunds will be issued.
Refunds are subject to the following:
The guest bears all associated costs (e.g., bank fees) for the transfer.
Refunds will be processed to the same payment method used for the booking.
To cancel or modify your booking, contact us at:
Email: alive.beach.house@gmail.com
Changes to reservation dates are allowed once, subject to availability, and only if requested at least 7 days prior to the check-in date. Additional charges may apply for rate differences.
Reservations cannot be transferred to another person or party.
Failure to check in on the reserved date without prior notice will result in the full reservation charge.
To cancel or modify your booking, contact us at:
Email: alive.beach.house@gmail.com
Guests are bound to produce an original proof of identity at the time arrival.
Guests are not allowed to bring food and beverage from outside in the hotel or order food from outside the hotel.
All the assets and valuables of the hotel should be duly maintained adequately and should not be damaged or destroyed.
The Alive Beach House hotel has the discretion to levy any charges in future if it is proven beyond doubt that such damage/destruction to the asset of the hotel (both movable and immovable) have been done or caused by the guest.
If a guest has any allergies, sensitivities or intolerance to, but not limited to: a particular fabric, material, cleaning product or food, must inform hotel management in writing prior to arrival. Please write to alive.beach.house@gmail.com.
No pets are allowed in the hotel rooms or on the hotel premises.
Adults only can operate the electronic equipment of the rooms.
The hotel does not provide/cover insurance in case of an accident.
Outside people, without a reservation are not permitted at the hotel premises.
No gatherings and/or parties of any nature are allowed in the Alive Beach House hotel rooms.
The hotel reserves the right to evict any additional occupants in the room.
Quiet hours are after 9 pm.
The Alive Beach House hotel reserves the right to send guests away from the hotel due to their conduct and behavior or for any other safety, security, medical reasons. This applies in particular, if guests do not observe instructions given by hotel employees, express themselves in a discriminating manner, harass or endanger other guests.
Lost key deposit is $20 USD.
Illegal drugs and substances are not permitted on the premises.
Lost property found on the hotel premises is logged and kept in a secure location for a period of one (1) month. Thereafter items are either disposed of or donated to charity. The hotel accepts no responsibility for contacting individuals in relation to lost property.
At Alive Beach House, we are committed to protecting your privacy and ensuring your personal data is handled responsibly.
We collect personal information such as your name, contact details, payment information, and preferences when you make a reservation or interact with our website.
Your personal information is used for:
Managing reservations and providing requested services.
Processing payments securely.
Communicating updates regarding your stay.
Complying with legal and regulatory requirements.
We do not sell or rent your personal data. Your information may be shared with third parties, such as payment processors (e.g., Paysera, Stripe, PayPal) or local authorities, to fulfill legal obligations or complete transactions.
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse.
Your personal data will be retained only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.
You have the right to:
Access, update, or delete your personal data.
Lodge a complaint with a supervisory authority.
Our website uses cookies to improve your browsing experience. By using our website, you consent to our use of cookies.
The Alive Beach House hotel reserves the right to change these terms and conditions at any time without prior notice. In the event that any changes are made, the revised terms and conditions shall be posted on this website immediately. Please check the latest information posted herein to inform yourself of any changes.
Contact us at alive.beach.house@gmail.com with questions.
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De La Escuela Douglas Sequeira 2 Cuadras Al Oeste, 4 Cuadras Al Sur, El Tránsito, Nicaragua